Frequently Asked Questions

We get it! When you’re buying something that’s been on a few adventures before, it’s nice to know exactly what to expect. Here are the answers to some of the questions we hear most often.

Are all your products second-hand?

Not all of them. We offer a mix of vintage, pre-loved, and new products from trusted outdoor brands. Our focus is always on quality and longevity — whether it’s a restored treasure from the past or something newly made to last a lifetime.

What do you mean by “one-off” items?

Many of our garments and gear are unique finds — vintage pieces, limited editions, or handmade items that exist only once. When they’re gone, they’re truly gone. That’s part of their charm: every piece carries its own story.

How do you check the quality of second-hand items?

Every pre-loved item is personally inspected, cleaned, and, if needed, repaired before it’s listed or displayed in our shop. We only offer items that meet our standards for function, durability, and style — the kind of gear we’d use ourselves.

Will my second-hand item look used?

Yes — and that’s exactly what we love about it. Some pieces carry light marks, fading, or small repairs that tell part of their story. We always describe the condition honestly and show clear photos so you know what to expect.

Do you wash or restore vintage clothing?

Absolutely. All garments are cleaned and, when possible, gently restored before being offered for sale. We use eco-friendly detergents and methods to preserve both the fabric and the character of each piece.

Can I return second-hand or one-off items?

Yes — you can return any non-personalised item within 14 days of receiving it, as long as it’s in the same condition as when purchased. We understand buying vintage online can be tricky, so we’re happy to answer any questions or share extra photos before you order.

How do you price vintage and one-off products?

We base prices on quality, rarity, age, and craftsmanship. Every piece is individually valued — we don’t mass-produce or bulk price. You’re paying for the story, the materials, and the care that goes into bringing each item back to life.

Can I reserve or pre-order items?

Because many of our finds are one-of-a-kind, we can’t hold or pre-order them. However, you can follow us on Instagram or subscribe to our newsletter to see new arrivals as soon as they land.

Do you accept trade-ins or buy vintage gear?

We occasionally do! If you have something that fits the Nord Bound spirit — durable outdoor gear, classic clothing, or timeless accessories — send us a message with photos and details. We’ll get back to you if it’s a match.

Where do your vintage items come from?

From Sweden, across Scandinavia, and beyond. We source through trusted collectors, vintage markets, and sometimes from our own adventures on the road. Every item has been chosen for its character, functionality, and story.

Do you use sustainable packaging?

Yes — as much as possible. We use recycled and recyclable packaging materials, and we reuse boxes and filler whenever we can. It may not always look perfect, but it’s better for the planet — and that’s what matters most.

What happens to items that can’t be sold?

We try to ensure nothing goes to waste. Items that can’t be repaired or sold are used for parts, fabric patches, or creative upcycling projects. Sometimes they even find new life in our displays or workshop.

Where do you ship from?

All orders are shipped from our store in Bengtsfors, Sweden, using trusted carriers. We aim to process and ship within 2–3 business days. Once your order is on the road, you’ll receive a tracking number.

Why do you focus on reusing and restoring?

Because the best way to protect the planet is to make the most of what we already have. Every item that’s reused or repaired saves resources, energy, and waste. It’s a small step, but small steps taken together can lead to big change.